Woolworths Brookwater

I couldn't be happier with the service I received from this Woolworths Brookwater Store. The exceptional customer service, kindness and happiness provided by Rose is definitely what other store needs. She was friendly and helpful and seemed genuinely interested in helping me out. Overall I had a great experience and definitely recommended to all my friends.

Great staff and good service. However they’re currently facing massive staff shortage leading to huge delays in processing direct to boot orders. The staff are doing their very best to service the orders quickly. It’s not their fault that they are short staffed. PLEASE BE NICE TO THEM. They are doing their best. 🙏🏼 If you face delays, please raise this with Woolworths so the management team can empower the front line staff.

RACIST STORE ATTENDANT AT SELF-CHECKOUT! I bought some groceries from this store and after paying for them I expected a receipt but the machine did not print any. I decided to ask for assistance from the female store attendant next to me but she just walked away as if I was not there. I WAS IGNORED! I decided to ask again, this time from a male store attenhttpsdant from across the other self checkout machines. He came to me reluctantly. I asked him if he could help me print a receipt with a smirk in his face he asked me instead if I came here in Australia "IN A BOAT". I said, "NO." He asked me if I work at all. I said,"YES!". All I ever wanted was a receipt but in the process I got interrogated by a GESTAPO-like store attendant from hell. I told my wife never to go back there again, no wonder there seemed to be no Asian buying there even though there are many of us who lives nearby. I really could not believe that in this time and age some people still think they are better than someone else just because they are white. I really hope this BAD AND HORRIBLE EXPERIENCE was just a one-off from Woolworths. We will still buy our groceries from Woolworths but never again from this store.